Automated emails & reports
Two kinds: learner nudges triggered by events, and coach digests sent on a schedule. Every send is logged.
Scheduled digests
Daily cohort snapshot
Every day 07:00 · to Rahul + co-coaches · per cohort: logins yesterday, new flags, sessions today
Weekly performance digest
Mondays 07:00 · to Rahul · active vs inactive, top/struggling learners, assessment pass/fail, filtering actions
Assessment results report
Immediately when an assessment closes · pass/fail breakdown, hardest questions, learners flagged
Cohort completion report
On cohort end date · final standings, certificates issued, dropout summary · attach CSV
Applications digest
Daily 18:00 if pending > 0 · list of applicants waiting, oldest first
Recipients: rahul@rahulmehta.in, arjun@…, sneha@…
Learner sequences
Email + WhatsApp| Sequence | Trigger | Steps | Sent (30d) | Open rate | Re-engaged | On |
|---|---|---|---|---|---|---|
| Welcome & onboarding | On approval | 3 emails over 3 days | 58 | 92% | — | |
| Inactivity nudge | No login 3d / 7d / 12d | 3 · email, WhatsApp, email | 96 | 71% | 62% | |
| Missed deadline | Assignment overdue | 2 · WhatsApp, email | 44 | 80% | 55% | |
| Live session reminder | 24h and 1h before | 2 · email, WhatsApp | 1,140 | 88% | — | |
| Assessment result | On grade | 1 · email (pass / fail variants) | 176 | 95% | — | |
| Status: At-risk warning | Rule sets At-risk | 1 · email + WhatsApp | 23 | 83% | 48% | |
| Weekly progress summary | Sundays 6 PM | 1 · email with rank & next week | 780 | 64% | — | |
| Leaderboard milestone | Enters top 10 | 1 · WhatsApp | 31 | 97% | — |
| Sent | To | Channel | Sequence / Subject | Status |
|---|---|---|---|---|
| Today 07:00 | Rahul Mehta | Daily cohort snapshot · 16 Sep | Opened | |
| Today 06:02 | Kavita Desai | Inactivity nudge · "We noticed you've been away" | Delivered | |
| Today 06:02 | Rohan Joshi | At-risk warning | Read | |
| Yesterday 18:00 | 54 learners | Live session reminder · Week 10 Live (24h) | 52 delivered · 2 bounced | |
| Yesterday 14:10 | Priya Sharma | Assessment result · Referral asks · Pass 90% | Opened | |
| 14 Sep 18:00 | Tushar Bhosale | Weekly progress summary | Bounced |