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Inactivity nudge

On

Multi-step learner sequence triggered by an event. Maps to SimpliTrain NotificationPlans (one per step) with a shared trigger.

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1 · Trigger
2 · Steps
Delays count from the trigger. Variables: {{first_name}} {{days_inactive}} {{current_week}} {{modules_behind}} {{resume_link}} {{coach_name}} {{deadline}}
1
Email · immediatelyEmail
2
WhatsApp · +3 days if still inactiveWhatsApp
3
Email · +6 days · "Your seat is at risk" (cc co-coach)Email

Collapsed.

3 · Exit & limits
Stop when learner logs in or completes a module
Remaining steps are cancelled
Stop when status changes to Non-fit or Dropped
Hands over to the status sequence
Respect learner notification preferences
Learners can't opt out of required-status emails
All changes saved
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